Shipping policy


1. Order Processing

All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.

2. Shipping Methods & Delivery Times

Delivery times depend on the shipping method selected and the destination:

  • Standard Shipping: Typically 7–15 business days

  • Express Shipping: Typically 3–7 business days

Please note that delivery times are estimates and may vary due to customs processing, holidays, or unforeseen delays.

3. Shipping Costs

Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the order.

4. Order Tracking

Once your order is shipped, you will receive a tracking number to monitor your shipment. Tracking updates may take 24–72 hours to appear in the system.

5. International Shipping

International orders may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the customer.

6. Lost or Damaged Shipments

If your order is lost or arrives damaged, please contact support immediately. Proof of damage may be required to process a replacement or refund.

7. Notes

  • Delivery times are estimates and not guaranteed

  • Orders may be delayed during peak seasons or due to carrier issues

  • For questions about shipping, please refer to the FAQ section